VeriFone Systems, Inc. (ticker: PAY, exchange: New York Stock Exchange (.N))
News Release -
24-Feb-2011
VeriFone Says Merchant Buy-In Key to Success of Mobile CommerceService Providers Must Shoulder Acceptance Infrastructure Costs to
Successfully Bridge Gap Between Mobile Phones and Retailer Point-of-Sale
SAN JOSE, Calif., Feb 24, 2011 (BUSINESS WIRE) -- VeriFone Systems, Inc. (NYSE: PAY), the leading payment solutions
provider in the U.S., today urged aspiring mobile payment service
companies to engage with retailers in determining market requirements to
enable mobile phone-initiated payments and services at the retail point
of sale.
Responding to growing interest from major industry players intent on
claiming a stake in emerging mobile commerce opportunities, VeriFone CEO
Douglas G. Bergeron articulated key guidelines to ensure that mobile
payments don't follow the path of previous alternative payment schemes
that only succeeded in alienating merchants. VeriFone supplies a large
majority of card payment solutions employed in the U.S. by retailers
large and small and over the past 30 years has led the way in retail
adoption of new payment technologies.
"Emerging mobile payments platforms represent a leap forward in
electronic payment transactions, but those who want to claim leadership
in this space have to reconcile merchant resistance to the imposition of
costs to implement new infrastructure that will be managed an
increasingly complex environment," Bergeron said.
"The retail point of sale represents a point of convergence for
smartphone-initiated payments, social networking and electronic
couponing, but it won't happen if retailers are expected, on faith, to
absorb the costs of making it work," Bergeron added. "This isn't just an
issue of adding an NFC reader, it requires deep software richness at the
point-of-sale to interact with the smartphone and manage a
services-based model encompassing new applications and deployments
without disrupting operation of existing card systems."
Bergeron outlined six key "rules" that industry participants need to
adhere to in order to ensure success of mobile commerce:
Rule #1: "Deployment and management of complex NFC technologies will
require significant ongoing services from the retailer's payment systems
provider. Until retailers are assured of receiving real value from
mobile commerce, service providers who stand to gain from either carrier
fees, advertising revenue or transaction charges must be willing to bear
the costs of this highly disruptive paradigm shift."
Rule #2: "Mobile commerce must add value to the consumer. Tapping a
phone is a gimmick, no different from tapping a card or fob. In addition
to providing the ability to pay for stuff by phone, service providers
and retailers need to provide real additional value -- such as coupons,
loyalty rewards and discounts -- for consumers to leave their wallets at
home.
Rule #3: "Mobile commerce must be streamlined with existing POS services
and managed well for the retailer. Retailers won't tolerate the need for
multiple methods of acceptance to accommodate what will become a wide
array of mobile commerce schemes. All ideas, regardless of where or who
generates them, must converge at a unified point-of-sale."
Rule #4: "Mobile commerce must go from zero to 90 mph in five seconds.
Consumers will not embrace mobile commerce without the confidence that
it is being widely accepted. If it only works at a few select retailers,
it dies a quick death. Ten percent acceptance is not sustainable."
Rule #5: "Mobile commerce must be integrated with other forms of
payment. Mobile commerce won't lead to the quick death of plastic cards
and must work with existing payment systems that are certified by all
major processors and installed in the vast majority of large and small
retailers."
Rule #6: "Mobile commerce must be ironclad secure. Security, both real
and perceived, is imperative to the adoption and sustainability of
mobile commerce. Even minor setbacks in security could compromise
consumer adoption and stop the movement in its tracks.
Bergeron's rules are based on years of experience working with retailers
to implement payment technologies and adapt to changing security
requirements. As the trusted supplier of payment solutions, VeriFone has
the ability to work with retailers and service providers in assessing
market requirements and integrating existing infrastructure with complex
new technologies required to make mobile commerce work smoothly.
Safe Harbor Statement under the Private Securities Litigation Reform Act
of 1995 for VeriFone Systems, Inc.
This press release includes certain forward-looking statements related
to VeriFone Systems, Inc. within the meaning of the Private Securities
Litigation Reform Act of 1995. These statements are based on VeriFone
management's current expectations or beliefs and are subject to
uncertainty and changes in circumstances. Actual results may vary
materially from those expressed or implied by the forward-looking
statements herein due to changes in economic, business, competitive,
technological and/or regulatory factors, and other risks and
uncertainties affecting the operation of the business of VeriFone
Systems, Inc. These risks and uncertainties include: customers'
acceptance of our new products and services, our ability to protect
against fraud, the status of our relationship with and condition of
third parties upon whom we rely in the conduct of our business, our
dependence on a limited number of customers, uncertainties related to
the conduct of our business internationally, our dependence on a limited
number of key employees, short product cycles, rapidly changing
technologies and maintaining competitive leadership position with
respect to our payment solution offerings. For a further list and
description of such risks and uncertainties, see our filings with the
Securities and Exchange Commission, including our annual report on Form
10-K and our quarterly reports on Form 10-Q. VeriFone is under no
obligation to, and expressly disclaims any obligation to, update or
alter its forward-looking statements, whether as a result of new
information, future events, changes in assumptions or otherwise.
About VeriFone Systems, Inc. (www.verifone.com)
VeriFone Systems, Inc. ("VeriFone") (NYSE: PAY) is the global leader in
secure electronic payment solutions. VeriFone provides expertise,
solutions and services that add value to the point of sale with
merchant-operated, consumer-facing and self-service payment systems for
the financial, retail, hospitality, petroleum, government and healthcare
vertical markets. VeriFone solutions are designed to meet the needs of
merchants, processors and acquirers in developed and emerging economies
worldwide.

SOURCE: VeriFone Systems, Inc.
VeriFone Media Relations Pete Bartolik, 508-283-4112 pete_bartolik@verifone.com |