Cigna (ticker: CI, exchange: New York Stock Exchange (.N))
News Release -
27-Oct-2010
CIGNA Mobile Offers Customers Instant Access to a Directory of One
Million Health Care Professionals, Pricing for Medications at 60,000
Pharmacies and 24/7/365 Customer Service
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CIGNA launches mobile capability for finding in-network physicians,
hospitals, urgent care facilities, dentists, and pharmacies
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Service available from any Internet-ready wireless phone
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Pharmacy customers can review their covered drugs, compare prices and
speed-dial home delivery
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Medical, dental and pharmacy customers can speed dial CIGNA's 24/7/365
service team
BLOOMFIELD, Conn., Oct 27, 2010 (BUSINESS WIRE) -- You're in your family doctor's office and she recommends you see a
specialist and start using a cholesterol-lowering drug. You have a
number of questions your doctor may not be able to answer: Which
specialists are in my plan's network? Is the drug covered? How much does
the drug cost under my plan? Is there a less expensive generic
equivalent? Which pharmacy charges the least? Can I get the medication
delivered to my home?
Starting today, CIGNA's (NYSE: CI) 11 million health care customers can
use Web-enabled mobile phones to get immediate answers in both English
and Spanish that are customized to their health plan benefits through CIGNA
Mobile, including:
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Locate more than one million physicians, specialists, dentists,
hospitals, medical facilities, and pharmacies using CIGNA Mobile GPS
(when their device is GPS enabled);
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Cost compare medications covered in their CIGNA pharmacy benefit plan;
searching real-time prices at 60,000 pharmacies nationwide, find the
closest retail pharmacy locations using GPS (when their device is GPS
enabled) and speed-dial directly to CIGNA Home Delivery Pharmacy to
place medication orders or get answers to pharmacy plan questions;
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Quick-find urgent care centers for immediate care that's not serious
enough to warrant a visit to an emergency room -- and speed-dial
CIGNA's 24/7/365 service centers and CIGNA nurses and clinicians.
"We've developed CIGNA
Mobile to deliver the information you want when you need it to help
ensure you get the most from CIGNA health benefits," said James Nastri,
CIGNA vice president of product and service transparency. "With CIGNA
Mobile, you are no longer tethered to a computer to find answers for
critical questions such as locating the best doctor for you in your
health plan network, determining what medications are specifically
covered under your plan, or finding an urgent care facility when you
need care right away. Instead you can look them up on the spot using a
Web-enabled mobile phone or speed-dial our service team and nurses for
immediate help."
CIGNA
Mobile is powered by Usablenet, a service that extends CIGNA's Web
content into a customized, dynamic, mobile view.
"As more and more Americans are accessing the Web through their mobile
phones, it is clear that mobile is a massive opportunity for health
service companies to allow medical professionals and consumers to
seamlessly access core services from all mobile phones, wherever they
may be," said Usablenet President Nick Taylor. "By allowing consumers to
manage their health care through mobile phones, CIGNA is reinforcing its
status as a forward-thinking leader in the health service industry."
About CIGNA
CIGNA (NYSE:CI), a global health service company, is dedicated to
helping people improve their health, well being and sense of security.
CIGNA Corporation's operating subsidiaries provide an integrated suite
of medical, dental, behavioral health, pharmacy and vision care
benefits, as well as group life, accident and disability insurance,
through 60 million customer relationships with individuals in the U.S.
and around the world. To learn more about CIGNA, visit www.cigna.com.
To sign up for email alerts or an RSS feed of company news, log on to http://newsroom.cigna.com/rss/.
Also, follow us on Twitter at @cigna,
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and listen to CIGNA's podcast series with healthy tips and information
at http://www.cigna.com/podcasts
or by searching "CIGNA" in iTunes.

SOURCE: CIGNA
CIGNA Joseph Mondy, 860-226-5499 joseph.mondy@cigna.com |