Choice Hotels International, Inc. (ticker: CHH, exchange: New York Stock Exchange (.N))
News Release -
Choice Hotels Hires Mark Weiner as Vice President, Customer Care
Move a Part of Choice's Continuing Emphasis on Guest Satisfaction
SILVER SPRING, Md., June 28 /PRNewswire-FirstCall/ -- Choice Hotels
International, Inc. (NYSE: CHH) today announced that it has hired Mark Weiner
as vice president, customer care. In this newly created position, which is
part of the company's recent increased emphasis on guest satisfaction, Weiner
will oversee the company's customer service initiatives. He will develop and
execute the company's Customer Care strategy, working with various departments
to deliver exceptional services and improve guest experience before, during
and after the stay. Weiner will report to Janna Morrison, senior vice
president, customer care and technology services.
(Photo: http://www.newscom.com/cgi-bin/prnh/20060628/DCW059 )
Weiner joins Choice from Travelocity where he was vice president, sales
and customer care, responsible for business development, process reengineering
and strategic/operations planning for the company's contact center
organization. He also oversaw customer care support functions, including
customer relations, help desk and ticket fulfillment.
"Customer care is an integral component of our growth strategy, and Mark's
addition will help us provide increased focus as to how we can work with our
more than 5,200 hotels to deliver an even better guest experience," said
Morrison. "Mark's extensive background within the industry -- which runs the
gamut from travel-related Web sites to airlines -- combined with his
tremendous knowledge of customer service, will be a great benefit to Choice
Prior to Travelocity, Weiner worked for SABRE, American Airlines, Pan
American World Airways and Innkeeper Associates. Weiner holds a B.A. in
Economics from the University of California-Los Angeles and an MBA from New
About Choice Hotels
Choice Hotels International franchises more than 5,200 hotels,
representing more than 425,000 rooms, in the United States and more than 40
countries and territories. As of March 31, 2006, 653 hotels are under
development in the United States, representing 51,157 rooms, and an additional
69 hotels, representing 6,223 rooms, are under development in more than 20
countries and territories. The company's Cambria Suites, Comfort Inn, Comfort
Suites, Quality, Clarion, Sleep Inn, Econo Lodge, Rodeway Inn, MainStay Suites
and Suburban Extended Stay Hotel brands serve guests worldwide.
Additional corporate information may be found on the Choice Hotels
Internet site, which may be accessed at http://www.choicehotels.com.
Choice Hotels, Choice Hotels International, Cambria Suites, Clarion,
Quality, Comfort Suites, Comfort Inn, Sleep Inn, MainStay Suites, Suburban
Extended Stay Hotel, Econo Lodge and Rodeway Inn are proprietary trademarks
and service marks of Choice Hotels International.
SOURCE Choice Hotels International, Inc.
/CONTACT: Robin Ferrier of Choice Hotels International, Inc.,
+1-301-592-6719, Fax: +1-301-592-6177, or firstname.lastname@example.org/
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/Web site: http://www.choicehotels.com/
CO: Choice Hotels International, Inc.
IN: LEI TRA
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0049 06/28/2006 16:12 EDT http://www.prnewswire.com