Aetna Inc. (ticker: AET, exchange: New York Stock Exchange (.N))
News Release -
Aetna Members Now Have Access to Non-Urgent Care Consultations by
Phone-- New service is an affordable and convenient option --
HARTFORD, Conn., Feb 23, 2011 (BUSINESS WIRE) --
Have a sore throat and stuffy nose or maybe a sinus infection? Can't get
in to see your primary care doctor?Aetna (NYSE: AET)
members in most fully-insured medical plans in Texas and Florida now
have the option of using a new service from Teladoc to access non-urgent
care over the phone.
"When a member's primary care doctor is not available, a telephone
consultation from Teladoc's local physicians may be a good option for
some members with minor illnesses. Members not only have access to
quality care from the comfort of their home or office, but they also can
avoid the time and expense of emergency rooms," said Robert Kropp, M.D.,
regional medical director for Aetna.
Some of the conditions Teladoc doctors can address include:
sore throat and stuffy nose
urinary tract infection
Aetna members can contact a participating Teladoc doctor by calling
1-855-Teladoc (835-2362) or visiting www.Teladoc.com/Aetna.
A local Teladoc doctor will call the member usually within 20-30
minutes. The service is available 24 hours a day, seven days a week.
Members in Aetna's Medicare Advantage or Medicaid benefits plans are not
"We are proud to have been selected by Aetna, one of the most
progressive health plans in the nation, and look forward to bringing its
members a new level of convenience and access to affordable, quality
care," says Jason Gorevic, CEO of Teladoc.
The cost of a Teladoc consultation is $38 or lower, depending on the
Aetna member's specific plan. Copays, deductibles and coinsurance apply.
Teladoc consultations are a qualified expense for HSA, FSA and HRA
A summary of each consultation is captured in an electronic health
record (EHR). The member can share the health record with his or her
primary care physician. Teladoc doctors can also refer to it during
future member visits to help diagnose, recommend treatment and prescribe
medications, when appropriate.
Teladoc is the nation's first and largest provider of access to
telehealth consultations. Its nationwide network of licensed, board
certified primary care physicians serve more than 3 million members. The
company was founded in 2002 and is based in Dallas, TX.
Aetna is one of the nation's leading diversified health care benefits
companies, serving approximately 35.4 million people with information
and resources to help them make better informed decisions about their
health care. Aetna offers a broad range of traditional, voluntary and
consumer-directed health insurance products and related services,
including medical, pharmacy, dental, behavioral health, group life and
disability plans, and medical management capabilities and health care
management services for Medicaid plans. Our customers include employer
groups, individuals, college students, part-time and hourly workers,
health plans, governmental units, government-sponsored plans, labor
groups and expatriates. For more information, see www.aetna.com.
To learn more about Aetna's innovative online tools, visit www.aetnatools.com.
Walt Cherniak (Florida)
Anjie Coplin (Texas)